Question Why can i not contact support?

Why can i not contact support?

I am attempting to send an error message and report but keep getting this.

You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.

Please try one of the following pages:

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below.

Table 'jom_allbenchmark.#__rsmail_integrations' doesn't exist

This is what i get after clicking send on my error report on the Catzilla support page, i guess they don't care about customers.

Worst customer support i've ever seen, I want my $14.99 refund right now!

3D Mark all the way, this company is completely useless!

I would also like to state that if no fix is given within 48 hours paypal will be investigating this isue as lack of service provided and will be giving me a full refund.